Billing Policy and Current Rates

The Study bills at the beginning of each month for the previous month’s services, except for elementary school tuition, which is due the beginning of the current month (see enrollment forms for more info). An invoice will be sent to you via email and/or mail. Timely payment is expected in order to continue services. The Study has the right to stop services until payment has been received. 

For courses and workshops with a set fee, the entire amount will be billed at once. Half is due before the start of service. Students will not receive a discount or refund for missed classes and are expected to make up any missed work. Students eligible for academic credit will not receive a transcript until the course or workshop is paid for in full.

For tutoring and piano lessons, a 24-hour cancellation notice is required, or you will be charged for the session. Extenuating circumstances will be taken into consideration. If you fail to show to a scheduled session, you will be charged as a No-Show at the rate for that session. 

We use an online appointment management program called DaySmart, and the parent/guardian should receive a text or email reminder for tutoring and piano appointments. This service is meant as a courtesy, and if a text or email reminder is not sent the student is still expected to be present for scheduled appointments. Questions or changes to appointment can be made by calling The Study at 907-262-6227, emailing thestudysoldotna@yahoo.com, or directly reaching out to the tutor.

Connections students:
The Study is a vendor with Connections and can bill directly for services provided. Connections requires all paperwork to be submitted two weeks prior to beginning a class or service. Any service or class provided before the 2 weeks must be paid out of pocket by the parent/guardian, then submitted to Connections for reimbursement. Click here for FORMS

IDEA students:
The Study is a vendor with IDEA, however, can no longer direct bill for services provided. Parents/Guardians are required to pay for the services and then submit to IDEA for reimbursement. If the student does not have sufficient funds to pay for their balance, the parent/guardian is obligated to pay the difference out of pocket.